Customer Service, The Good, The Bad and The Ugly?
Are you tired of waiting on hold? As you listen to elevator music, occasionally you will hear a recording saying you are now 22nd in cue (this is The Bad) or in some cases even worse. After waiting 40 minutes, you finally get someone live and end up saying “I’m sorry, I’ll transfer you to the right department” and it starts all over again (this is The Ugly)
At Cancom Answering Solutions that won’t happen! We exceed (The Good). Our team goes above and beyond meeting our customer’s needs. Our Live Customer Care Agents are more likely to provide a higher quality level of service since we can empathize with each other’s frustrations in ways automated systems cannot.
Our goal is to offer you the very best in answering services. Providing support with a personal touch, so you know your customers are getting a quality one-on-one experience every time.
Our team is essentially the face of your company. You don’t get a second chance to make a great first impression. Great first impressions often lead to repeat customers and referrals.
With 30 year’s experience, we know providing extensive training is the only way to guarantee excellent customer service. Making sure our team knows how to handle each type of customer and they have the tools they need to assist your customers with speed and knowledge.
Spring is approaching very quickly and it seems everyone wants their roofs shingled, driveways paved, yards landscaped, furnaces cleaned and home renovated. Our goal is to ensure you will not miss any potential new leads. We will send you all pertinent information and you close the deal at your convenience.
Cancom Customer Care Agents are fluent in all service industries. We offer 24 hour emergency service for your clients or we can simply be your front desk greeting your customers with a professional and personalized greeting.
Technology is changing rapidly and completing online forms seems to be a very important part of the future. Many new clients are apprehensive when it comes to leaving personal information online. We are here to help you with that.
Cancom Answering Solutions has much easier and more affordable monthly billing options! Ask for a quote today!
Working together and shopping locally will keep our country strong!