Archive for Real Estate

Customer Service Real Estate

Customer Service, The Good, The Bad and The Ugly?

Are you tired of waiting on hold? As you listen to elevator music, occasionally you will hear a recording saying you are now 22nd in cue (this is The Bad) or in some cases even worse. After waiting 40 minutes, you finally get someone live and end up saying “I’m sorry, I’ll transfer you to the right department” and it starts all over again (this is The Ugly) Read More